Privacy Policy
Last Updated: December 1, 2023
1. Introduction
CS Gaming Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using our Site, you agree to this Privacy Policy.
2. Information We Collect
2.1 Personal Data
When you visit our Site, we may collect personal information that you voluntarily provide to us, such as:
- First and last name
- Email address
- Phone number
- Billing and shipping address
- Payment information (credit card details, PayPal information, etc.)
- Account login credentials (if you create an account)
- Order history and preferences
- Communications with us through contact forms, emails, or other methods
2.2 Automatically Collected Information
When you access our Site, we may automatically collect certain information about your device and usage, including:
- Device type, operating system, and browser information
- IP address
- Browser type and version
- Pages you visit on our Site and time spent on those pages
- Time and date of your visit
- Referring website addresses
- Geographic location information
- Other technology on the devices you use to access our Site
3. How We Use Your Information
We may use the information we collect about you for various purposes, including:
- Processing and fulfilling your orders
- Creating and managing your account
- Providing customer support and responding to inquiries
- Sending administrative information, such as order confirmations and updates
- Sending marketing communications, promotional offers, and newsletters (if you've opted in)
- Personalizing your experience on our Site
- Improving our products, services, and website functionality
- Analyzing usage patterns and trends
- Protecting against fraud and unauthorized transactions
- Complying with legal obligations
- For any other purpose with your consent
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
4.1 Types of Cookies We Use
- Essential Cookies: Necessary for the basic functioning of the website, such as remembering items in your cart, authentication, and security.
- Preference Cookies: Enable the website to remember information that changes the way the website behaves or looks, like your preferred language or region.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure the effectiveness of advertising campaigns.
4.2 Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience. You can also opt out of certain cookies using our cookie banner when you first visit our site.
4.3 Third-Party Tracking Technologies
We may use third-party service providers, such as Google Analytics, Facebook Pixel, and others, to help us understand website usage and optimize the user experience. These third parties may use cookies, web beacons, and other technologies to collect information about your use of our Site and other websites.
5. Sharing Your Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information where required by law, governmental request, or to protect our rights, privacy, safety, or property, or that of others.
- With Your Consent: We may disclose your information for any other purpose with your consent.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we have about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent at any time (where processing is based on consent)
- The right to opt-out of marketing communications
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Site may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.
9. Children's Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child without parental consent, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CS Gaming Hub52 Jade Shore
North Isabellehaven
BL8 2ND
United Kingdom
info@csgaminghub.com
+44 7113 557056